Broke touch screen

Good afternoon.
Broke the touch screen on your device.
On the loop touch Screen was written 101028-01A-V1. He found one in one-size touch screen, but it is written in a line 101050-01A-V1. Seller assured that fits 100%. In size really come 100%, but the touch screen does not respond to touch. I understand the need to put another firmware that will support this new chip touch screen? advise or something else? Thank you.

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